Privacy statement

1. Data protection information according to DS-GVO (General Data Protection Regulation)

Thank you for your interest in our website.
Your privacy is important to us. In the following, we would like to give you an overview of the processing of your personal data when using our website and inform you about your rights deriving from the DS-GVO.

2. Who is responsible and to whom can I turn?

Responsible for the data processing on this website in the sense of the DS-GVO is:

VTRUST GmbH
Eichenstraße 25
63533 Mainhausen

Phone: +49 6182 8499959
E-mail: info@vtrust.de

Authorized representatives:
Dipl.-Ing. Electrical Engineering Bastian Heilos, Managing Director VTRUST GmbH
Dipl.-Ing. Electrical Engineering Michael Steigerwald, Managing Director VTRUST GmbH

Any person concerned can contact our data protection officer directly at any time with any questions or suggestions regarding data protection.
You can reach our data protection officer by post at the above address with the addition ‘data protection officer’ or by e-mail at datenschutz@vtrust.de.

3. Purpose of data processing, deletion of data

We operate our website for the purpose of external presentation and information to interested parties about our products and services, in the sense of sales and advertising. In addition, this website can be used to fulfil contractual obligations towards our customers.

For this it is necessary to process personal data. In the following, we explain which processing methods are used. We delete personal data insofar as the underlying processing purposes have ceased to apply and there are no legal storage obligations to prevent deletion.

4. Which data is processed

Visiting the website

When you visit our website, we automatically collect data and information from the calling device and store this data in the log files of the server. Among other things, the following data is collected:

  • IP address of the requesting computer (for a maximum of 7 days)
  • Operating system and browser types used
  • Date and time

The legal basis for this data processing is Art. 6 para. 1 lit. f) DSGVO. Our “interest” within the meaning of Art. 6 para. 1 lit. f) is the proper functioning of this website, as well as the detection of misuse and its prosecution.

Cookies

Cookies are used on our Internet pages. Cookies are small text information that are stored on your terminal device via your browser. The cookies are necessary to enable certain functions of our Internet pages.

You have the option of preventing the placement of cookies by making the appropriate settings in your browser. However, we would like to point out that the use of our Internet pages may then only be possible to a limited extent. Cookies do not install or start any programs or other applications on your computer.

The legal basis for this data processing is Art. 6 para. 1 lit. f) DSGVO. Our “interest” within the meaning of Art. 6 Para. 1 lit. f) is the operation of these Internet pages.

Contact form

We offer a form on our website which you can use to contact us to request information about our products and services or to make general contact, for example to make an appointment. In addition to possible voluntary information and your message content, we require at least the following information from you:

  • Name
  • E-mail address
  • Telephone number

We need this information in order to process your request, contact you correctly and send you an answer.
Requests received via the contact form on our website are usually stored electronically. This system is regularly checked to see whether data can be deleted. If data should no longer be necessary in the context of a customer or prospective customer relationship or if an opposing interest of the person concerned prevails, we will delete the data concerned unless there are legal storage obligations to the contrary.
The legal basis for this data processing is Art. 6 Para. 1 lit. f) DSGVO. Our “interest” within the meaning of Art. 6 para. 1 lit. f) is communication with customers and interested parties.

Making contact

When contacting us (e.g. via contact form, e-mail, telephone or via social media), the user’s details will be processed for the purpose of handling the contact enquiry and processing it in accordance with Art. 6 Para. 1 lit. b) DSGVO. User data can be stored in a customer relationship management system (“CRM system”) or a comparable enquiry organisation. We delete the enquiries if they are no longer necessary. We check the necessity every two years; furthermore, the statutory archiving obligations apply.

Online presences in social media

We maintain online presences within social networks and platforms in order to communicate with customers, interested parties and users active there and to inform them about our services. When calling up the respective networks and platforms, the terms and conditions and data processing guidelines of the respective operators apply.

Newsletter

With the following information we inform you about the contents of our newsletter as well as the registration, dispatch and statistical evaluation procedures and your rights of objection.
By subscribing to our newsletter, you agree to the receipt and the described procedures.
Data processing is based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time by unsubscribing the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

Content of the newsletter:
We send newsletters, e-mails and other electronic notifications containing advertising information (hereinafter referred to as “newsletter”) only with the consent of the recipient or a legal permission. If the contents of the newsletter are specifically described within the scope of registration, they are decisive for the consent of the user. Our newsletters are sent approximately every two weeks and contain numerous free tips and content as well as information about our products, offers, promotions and our company itself.

Double-Opt-In and logging:
The registration to our newsletter takes place in a so-called Double-Opt-In procedure. This means that after registration you will receive an e-mail in which you will be asked to confirm your registration. This confirmation is necessary so that nobody can register with third-party e-mail addresses. The registrations for the newsletter are logged in order to be able to prove the registration process according to the legal requirements. This includes the storage of the registration and confirmation time as well as the IP address. Likewise the changes of your data stored with the shipping service provider are logged.

Registration data:
To subscribe to the newsletter, it is sufficient to enter your e-mail address. Optionally, we ask you to enter a name in the newsletter for the purpose of addressing you personally.

Termination/revocation:
You can cancel the receipt of our newsletter at any time, i.e. revoke your consent. You will find a link to cancel the newsletter at the end of each newsletter.
The data you provide to us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and deleted from our servers as well as from CleverReach’s servers after you cancel the newsletter. This does not affect data stored by us for other purposes (e.g. e-mail addresses via the contact form).

Shipping service provider:
The newsletter is sent via the newsletter service CleverReach GmbH & Co KG, Mühlenstr. 43, 26180 Rastede. CleverReach is a service with which the newsletter dispatch can be organized and analyzed. The data you enter for newsletter subscription (e.g. e-mail address) is stored on CleverReach’s servers in Germany and Ireland.

Conclusion of a contract for the processing of personal data:
We have concluded a contract with CleverReach for the processing of personal data and fully implement the strict requirements of the German data protection authorities when using CleverReach.

For further information please refer to the CleverReach privacy policy: https://www.cleverreach.com/de/datenschutz/.

Newsletter - Evaluation of success

The newsletters contain a so-called “web-beacon”, i.e. a file the size of a pixel, which is retrieved from our server when the newsletter is opened. Within the scope of this retrieval, technical information such as information about the browser and your system, as well as your IP address and the time of retrieval are collected.
The information about access times and retrieval locations (which can be determined with the help of the IP address) are used for the technical improvement of the services. The statistical surveys also include determining whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. It is, however, neither our endeavour nor, if used, that of the shipping service provider to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our contents to them or to send different contents according to the interests of our users.
Further information on data analysis through the CleverReach newsletter can be found at: https://www.cleverreach.com/de/funktionen/reporting-und-tracking/.

Privacy policy when using Google reCAPTCHA

We use the Google reCaptcha service to determine whether a person or computer makes a particular entry in our contact or newsletter form. Google uses the following information to determine whether you are a human being or a computer: IP address of the terminal device used, the website that you visit on our site and on which the captcha is embedded, the date and duration of the visit, the identification data of the browser and operating system type used, Google account if you are logged in to Google, mouse movements on the reCaptcha areas and tasks requiring you to identify images. The legal basis for the data processing described is Art. 6 Para. 1 lit. f DSGVO. There is a legitimate interest on our part in this data processing to ensure the security of our website and to protect us from automated entries (attacks).

Google Analytics

Our Internet pages use functions of the web analysis service Google Analytics. The provider is Google Inc.,1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google processes the data for website use on our behalf and is contractually obligated to take measures to ensure the confidentiality of the processed data.

Google Analytics uses so-called “cookies”. These are text files which are stored on your computer and which enable an analysis of your use of our website. The information generated by the cookie about your use of our website is generally transmitted to a Google server in the USA and stored there. Google observes the data protection provisions of the “EU-US Privacy Shield” agreement. Further information can be found under the following link:

www.google.de/policies/privacy/partners/

IP anonymization

We have activated the IP anonymization function on our Internet pages. This means that your IP address will be shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of our website, Google will use this information to evaluate your use of our website, to compile reports on website activity and to provide other services to the website operator relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.

Browser Plugin

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of our website. You can also prevent Google from collecting the data generated by cookies and related to your use of our website (including your IP address) and Google from processing this data by downloading and installing the browser plugin available under the following link:

https://tools.google.com/dlpage/gaoptout?hl=de

For more information on how Google Analytics uses user data, please see Google’s privacy policy:

https://support.google.com/analytics/answer/6004245?hl=de

Demographic characteristics of Google Analytics

Our Internet pages use the “demographic features” function of Google Analytics. As a result, reports can be created that contain statements on the age, gender and interests of the site visitors. This data comes from interest-related advertising by Google and from visitor data from third parties. This information cannot be associated with any specific individual. You can deactivate this function at any time via the ad settings in your Google Account or generally prohibit Google Analytics from collecting your data as described under “Objection to data collection”.

5. Recipient / Sharing of data

Data that we receive from you will not be passed on to third parties.
In some cases, we use external service providers to operate our online services, e.g. website hosting. In these service relationships, it may happen that a service provider becomes aware of personal data. We carefully select our service providers and take all measures required under data protection law for permissible data processing.
A transfer to third countries is not planned.

6. Forwarding to another website

Within our online offer we refer in some places by link to other websites. The use of these online offers may be subject to other conditions than those described in this data protection notice.
Please therefore observe the respective data protection regulations of the other website providers.

7. Rights of the individual concerned

You have the right to obtain information about your personal data. You can contact our data protection officer or us directly for information at any time.
In the case of a request for information, we ask for your understanding that we require evidence from you in order to verify your identity.
Furthermore, you have the right to correction, deletion or restriction of the processing, as far as no other legal bases contradict this.
In addition, you have the right to object to the processing within the scope of the statutory provisions. The same applies to a right to data transfer.
If you have any doubts about the lawfulness of the processing of your personal data, you can complain to a data protection supervisory authority. You can find the contact details of the responsible supervisory authorities in Germany by searching the Internet.

8. Revocation of consent

If we process your personal data on the basis of a consent, you have the right to revoke the consent at any time with effect for the future.
The revocation of your consent does not affect the legality of the processing that took place on the basis of your consent until you revoke your consent.

9. Modification of this privacy statement

We reserve the right to update this privacy statement in the event of changes to this website or other matters. You will find the current version on our website at the appropriate place.